Our Process

We have streamlined our processes to reduce turnaround time without compromising quality.

The step-by-step guide below will give you an idea of how long it takes to get a test report from us from the time you send us a request.

Request - Hands on keyboard submitting request

Submit Request

Download our Test Request Form, fill it up and e-mail it to info.kl@viroxy.com.

Receive Quotation

A quotation will be issued within 3 days of Test Request Form receipt.

Send Sample

Send us the test sample(s) in-person at our laboratory or via courier service.

Wait for Test Completion

Standard tests require 3 working days and others up to 60 working days to complete. Standard tests comprise of EN 13727:2012+A2:2015, EN 1040:2005 and EN 1276:2019.

Receive Report & Detailed Explanation

Report will be delivered via e-mail followed by a call from our microbiologist to discuss the result.

For all other type of tests, call us at +60 (0)3 2630 8888 or e-mail us at info.kl@viroxy.com to discuss the timeline.